0800NumberShop is owned and operated by Core Telecom, one of the UK’s leading providers of business telephony solutions. Our independent network ensures we can offer the very best possible rates, but crucially because we are directly interconnected with BT, we can guarantee both a reliable and secure service. Our network now handles in excess of 400 million inbound minutes per year from a growing customer base of nearly 12,000 UK businesses.
Each and every one of our customers are allocated a dedicated account manager. Our team of experts have years of experience working with a whole host of business accounts. They will guide you through every step and make sure you receive the very best possible service. Your account manager will regularly monitor your account to ensure you’re taking advantage all the benefits available, and will be your first point of contact.
Once you place your order they will call you to introduce themselves and answer any further questions you may have. They will also guide you through our simple connection process.
Every customer of 0800NumberShop can instantly take advantage of free call management services worth £60 per year. We have specially selected these standard services to create a professional call handling service for the outset. This includes call statistics where you can view all your inbound calls through Call Command, our online portal.
We also have a comprehensive selection of advanced call services which can be personalised and uniquely set up to ensure we meet the needs of your individual business – all managed online through your unique login. Your account manager will be available to talk you through all your options and recommend the best approach.
We understand that many small business owners find minimum service contracts a daunting prospect. We’re also so confident you’ll be happy working with us we only operate a rolling monthly agreement. You are free to cancel at any time, though as we bill in arrears all we ask for is 30 days notice prior to cancellation.
Many of our customers have worked with us for years and we pride ourselves on offering both a reliable and flexible service.
We’re sure you already know that 0800 numbers are now completely free to call from any phone, even mobiles. This is obviously a major benefit of advertising one, but you may not know that many providers include extra charges to receive calls from mobiles. Before connecting an 0800 number with any provider make sure you ask them about extra surcharges for mobile calls, and what their out of bundle cost per minute is.
At 0800NumberShop the price we advertise is the price you pay – it’s that simple. Our transparent approach sets us apart from other providers, and of course makes us the cheapest around. If you do have a quote from elsewhere our expert team would be delighted to look over it for you to ensure you have all the facts up front.
0800 Number Shop have worked proactively with us to increase customer satisfaction. Our account manager spent time in designing our customer call flow and introduced new IVR technologies that we didn't even know existed!Managing Director, shopacer.co.uk
The whole company have been enormously helpful in setting up the helpline, advising us on call handling and voicemail content; they are also liaising on our behalf with mobile phone companies to ensure that pay-as-you-go mobiles can call the line for free. This expertise has been invaluable to us as we start this unique helpline service for homeless people with a brain injury.Sarah Clifford, Director of Communications, The Disabilities Trust
We’re very satisfied with the service we’ve received. Our numbers allow us to track our calls and manage them in a professional manner, so that our customer service has gone from strength to strength as we can now look after each and every caller as we can answer every call. Our account manager, Adam, is a top guy and is always happy to help us whenever we need to change something with our account.Tom Smedley, LadsHoliday.com
When we decided to provide a free 0800 to our customers we had no hesitation in working with 0800NumberShop. Their products have helped us find a whole new level of customer serviceMichael Hayles, Domestic Gas Services
We chose 0800NumberShop as we have found them to have the best rates on 0800 numbers in the UK. Providing our customers with a free to call number has been vital in attracting new business. The service we have received from our initial enquiry through to getting connected and beyond has been excellentPhilip Holder, Finetune Designs
We chose a highly memorable 08 number from 08Direct as it makes it easy for our customers to contact us and gives TxtLoan an extremely professional, national image. It is essential to our day to day business.Guillaume Fevrier, Head of Marketing at TxtLoan Ltd
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